Coign Consulting

Optimising Warehouse Infrastructure for M-Baazar’s Retail Growth

Project Overview

M-Baazar is a leading fast-fashion garment retail chain with a presence across West Bengal, Odisha, Assam, Tripura, Bihar, Jharkhand, Uttar Pradesh, and Rajasthan, operating over 155 stores. As the company continues to expand, a scalable and efficient warehouse infrastructure became essential to support future growth.

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Illustration of a warehouse worker moving stacked of cartons with the help of Hand Pallet Truck

Business Challenges

The project aimed to:

  • Centralise inter-departmental processes under one facility.
  • Redefine and streamline existing workflows for improved efficiency.
  • Ensure scalability to accommodate business expansion over the next five years.
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Our Solutions

  • Optimised Warehouse Layout and Workflow Efficiency.
  • Designed a unidirectional workflow for manpower, material, and machines, minimizing conflicts, and mix-ups of materials, while enhancing safety.
  • Inward materials are sorted into 12 specialized departments, ensuring a structured material flow aligned with process-specific requirements.
  • Planned inventory storage with the use of column-supported mezzanines with three levels, along with a provision for adding a fourth level in the future.
  • Enabled the facility to support dispatches to 500+ stores, ranging from premium A+ stores to E-category stores.
  • Added workplace ergonomics & operational enhancements: Ergonomic workstations and improved hygiene facilities to enhance the work environment and boost employee morale.
  • Strategic signage placement facilitates easy identification, clear directional guidance, and reduces operational risks.
  • Dedicated zones for equipment and specific activities minimise material contamination, eliminate operator confusion, and improve overall productivity.

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